Once you’ve initiated your redemption, expect your transfer to be completed within 7-10 business days (business days do not include weekends or holidays).
Mailed checks average delivery in ~10 days as well but have also been known to take up to 3 weeks, this time frame is out of our hands once it's in the USPS.
Why does it take so long?
Debbie requires your rewards to go through a processing stage before they can be disbursed to your connected account. This processing time is necessary to ensure back-end verification and secure transactions.
We are not able to speed up the process up to deposit them sooner. This includes cases where you may have a redemption failure that requires you to re-request the rewards.
Throughout the time frame your rewards redemption is processing, the account your rewards are being deposited to needs to stay successfully connected to Debbie.
If it has been longer than 10 business days, please reach out to our team!