Skip to main content

How can I reactivate my Fridays account and what are the subscription options?

Updated over 2 weeks ago

How to Reactivate Your Fridays Account and Subscription Options

Reactivating your Fridays subscription is straightforward and allows you to choose from various pricing plans for personalized medications like GLP-1, GLP-1/GIP, and others. Below is a detailed guide to help you complete the process.

Step-by-Step Reactivation Process

  1. Log in to Your Account: Visit your Fridays patient portal to access your account.

  2. Confirm Your Plan in the 'Shop': Decide which subscription plan aligns with your current needs and budget. You will need to confirm your choice before reactivation can proceed.

  3. Authorize Payment: Once you select a plan, authorize the corresponding charge to process your reactivation.

  4. Switch Subscription Plans: If you wish to change your plan, navigate to the 'Billing' section of your patient portal. Click on 'Switch Subscription' and select your desired plan. These changes will take effect upon the next charge.

Subscription Plans and Pricing

Fridays offers a range of customizable medication plans. Here are the current pricing options for GLP-1 and GLP-1/GIP medications:

GLP-1/GIP Plans


Compound GLP1 (contains Semaglutide)

Month to Month: $249
3 Month: $596 ($199/mo)
6 Month: $1050 ($175/mo)
12 Month: $1800 ($150/mo)


Compound GLP1/GIP (contains Tirzepatide)

Month to Month: $359
3 Month: $896 ($299/mo)
6 Month: $1650 ($275/mo)
12 Month: $2880 ($240/mo)


Important Considerations

  • Discounts and Promotions: Discounts may be available for new memberships. Note that such offers do not apply to reactivations. Always check with Fridays' support team for the latest promotional updates.

  • Plan Adjustments: Once reactivated, you can consult with your healthcare provider and adjust your subscription plan if needed. Pricing and charges will be updated accordingly.

  • Medication Supply: Only a one-month supply of medication is shipped at a time. Once the initial treatments are completed, additional requests are managed within your pre-paid plan.

  • Paused or Skipped Billing Cycles: Fridays currently does not provide options to pause or skip billing cycles. You can cancel your subscription and reactivate it later if needed.

  • Discounted Pricing Explanation: Discounted prices are available for multi-month plans, such as reduced monthly rates for 3, 6, or 12-month subscriptions. For example, Semaglutide's 3-month plan costs $233 per month, paid upfront.

Disclaimer

Pricing details are subject to change. Always verify pricing and availability with Fridays' support team to ensure accuracy. For further assistance, please contact Fridays Support Team via your account portal or the help center.

Frequently Asked Questions

Q: Can I switch my subscription plan? Yes, you can change plans anytime through your patient portal under the "Billing" section. Navigate to 'Switch Subscription', select your new plan, and confirm. The changes take effect in your next billing cycle.

Q: What if I need a consultation before reactivation?
Fridays providers conduct live consultations to determine the best treatment plan tailored to your medical needs. Available options include compounded medications that contain Tirzepatide or Semaglutide.

Q: How will I be billed for reactivation? You will be billed for the selected plan upon reactivation. Ensure your account has a valid payment method on file.

Q: How can I update my payment information? To update your payment information, log into your patient portal and navigate to the 'Billing' section. Select 'Edit' under the Payment Method section, input the new payment details, and save changes.

Q: How are medications delivered for multi-month plans? Even with multi-month plans, medications are shipped one month at a time. After each shipment, you can request the next month's supply via the 'My Meds' section on the portal.

Q: Can I transfer my prescription from another provider? Yes, existing patients from other providers can transfer their prescriptions during the signup process. You’ll need to upload a clear image of your prescription label that includes dosage and personal details.

Did this answer your question?