Can I pause my Fridays subscription or is cancellation the only option?
Fridays does not currently offer the option to pause your subscription. However, you can easily cancel your subscription and reactivate it whenever you're ready to resume your services. Below are detailed sections explaining the current policy and the steps to manage your subscription effectively.
Why Does Fridays Not Offer a Pause Option?
Fridays has discontinued its subscription pause feature to streamline billing and subscription management processes. While a pause option might be convenient for some, cancellation with reactivation has been implemented as a straightforward alternative, ensuring no ongoing charges during inactive periods.
How to Cancel Your Fridays Subscription
If you wish to temporarily halt your subscription, you will need to cancel it. The cancellation process is simple and can be done via the Fridays patient portal:
Log in to your patient portal.
Locate your current plan in the Billing section.
Click the Cancel button next to your plan name.
Follow the on-screen prompts to complete the cancellation process.
Your subscription will remain active until the end of your billing cycle and then automatically cancel.
This process ensures that you won’t incur further charges. You can cancel anytime before the next billing cycle ends.
Billing and Subscription Charges
Fridays subscriptions operate on a preselected billing cycle. Cancellation ensures that no new charges will occur beyond your current cycle. If you have remaining questions or concerns related to billing or refunds during your subscription management process, you can reach out to Fridays support for clarification and assistance.
By following these guidelines, you can effectively manage your Fridays subscription and resume your services when it's convenient for you. If you require further assistance, the Fridays support team is always available to help.