The Insights section in Kickscale provides detailed analytics on your conversations, empowering you with valuable data to boost performance, identify trends, and make strategic decisions. This section combines Reports, Competitor Mentions, Keywords, and Hashtags, allowing you to dive deeper into your conversational data.
What's Included in the Insights Section?
The Insights section brings together the following components:
Reports
Create customized reports to analyze specific subsets of your conversations by applying different filters. For example, you can quickly identify objections raised in your closed-lost deals.Competitor Mentions
Automatically track when competitors are mentioned in your conversations. Stay aware of market dynamics and adjust your strategy proactively.Keywords
Identify crucial terms that frequently come up in your conversations. Setting these keywords accurately ensures automatic, effective analysis of your discussions.Hashtags
Manually add hashtags in your meeting notes to highlight significant topics or key moments. Utilizing hashtags effectively helps you quickly pinpoint trends and important themes.
How to Access the Insights Section
Log into your Kickscale account.
Click on the Insights menu item in the side bar
Or navigate to https://app.kickscale.com/platform/insights
Tips and Best Practices
Accurate Setup: Ensure Keywords and Competitors are configured correctly, as Kickscale analyzes these automatically. Accurate setup maximizes the value of your insights.
Utilize Hashtags: Mark important conversation points manually using hashtags in your meeting notes. This practice simplifies trend analysis and helps highlight key topics.
Regular Reviews: Consistently check the Insights section to identify emerging trends and adapt quickly to market changes.
Use Reports Strategically: Leverage Reports by asking specific questions (e.g., "What objections were raised in my closed-lost deals?") and applying appropriate filters to generate actionable insights.
Need Further Assistance?
For further help or any questions, reach out to our support team at support@kickscale.com. We're always here to help you get the most out of Kickscale!