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How can I update/view the invoice contact for my school?

Here you can learn how to view upcoming renewals and update the number of licences needed.

Written by Alice Ford

To view the number of licences your school is currently subscribed to, please ask your school’s Kognity administrator to log into their Kognity account and go to the "Admin area".

The Admin area button on the teacher dashboard, which provides access to the Admin Dashboard.

From here, please access the ‘Subscriptions’ tab.

Subscriptions page in the Admin Dashboard, with the Subscriptions tab highlighted in the left-hand navigation, showing upcoming renewal details, a subscriptions table, a renewals table, and support options.

You’ll see all upcoming renewals listed under ‘Renewals’. To modify the number of student accounts needed for the next subscription period, please click ‘Renew Subscription’ to enter the new number of students for each subscription type, and then submit.

Renewals table on the Subscriptions page, showing the Actions menu with options to Renew subscription or Update renewal price.

If you have any questions, please contact your school’s Account Manager.

Need Further Assistance?

If you have any questions or need additional help, please don’t hesitate to reach out. You can contact us by sending an email to support@kognity.com, and our team will be happy to assist you!

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