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How can I view/update the invoice contact for my school?

Main contact, administrator, invoice contact

Written by Sophie Murten

To view the invoice contact for the school, please ask the school’s Kognity administrator to log into their Kognity account and go to "Admin area".

The Admin area button on the teacher dashboard, which provides access to the Admin Dashboard.

From here, please access the ‘Subscriptions’ tab, then click on your subscription under the "Product" column.

Subscriptions page in the Admin Dashboard, with a subscription name highlighted to show it is clickable for more details.
Subscription details page showing End Date, Used Licenses, Total Licenses, Unit Price, Account Manager, and Invoice Owner fields, with Invoice Owner highlighted.


Here, you can see the invoice contact. To change this, please contact your account manager with the new contact name and email.

Need Further Assistance?

If you have any questions or need additional help, please don’t hesitate to reach out. You can contact us by sending an email to support@kognity.com, and our team will be happy to assist you!

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