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Alliance: Mechanical (SCxxMY)

Installation guide for Speed Queen / Huebsch Washers with Mechanical Controls (example model numbers: SCxxMY/HCxxMY)

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Written by Kurt Bernhard

This installation covers Speed-Queen/Huebsch Washers with Mechanical controls (without a digital coin board). A high voltage relay is used to control the mechanical timer of the machine.


Required Parts

  • Card Reader Kit

    • The reader board MUST be "Voltage Relay" - Part #: ASSY-02-02-08

  • Cable harness

    • Part # 02-06-79

  • High Voltage Relay (to start the Mechanical timer)

    • Part # 03-01-75

  • High Voltage Sensor box (to determine the whether door is open or closed)

    • Part # HV-SENSOR-01

  • 12V Power supply adapter

    • Part # 03-01-46


Installation Summary


Installation Steps

Step 0: Number the machines in the location

Before proceeding, it is recommended that you assign numbers and labels to each machines in the laundry room/building.

Step 1: Turn Machine Power OFF

It is always recommended to power the machine off before install the card readers.

Step 2: Number the reader using the DIP switches


Review our: Reader DIP Switch settings article for details on how to set the Card Reader's Machine Type, and Reader Number.

You need to do this BEFORE mounting the Card Readers onto the machines, as accessing the back of the card reader is required.​

Step 3: Remove the Coin Drop

The Card Reader will be mounted in the area where the Coin Drop has been removed.

Step 4: Reader Start and High Voltage Wire Connections

Connect the two Start wires, from the High Voltage Relay, to J9-3-3 and J9-3-9

and connect the two wires from the provided High Voltage Sensor to J9-3-7 and J9-3-1 ​​(shown below):

High Voltage sensor: ​

Step 5: Reader Power Wire Connections

Connect the provided 12V power supply to an available outlet. Otherwise, splice the power supply to 110V/220Vac and connect the 12Vdc plug to the mating plug on the harness.

When connecting to the machine directly, you'll be cutting off the AC prong, and splicing these wires directly to the machine (we recommend consulting the manufacturer, or an electrician, to confirm this type of connection).


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Step 6: Mounting the Card Reader

If you ordered Card-Only reader kits, follow this general guide.
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If you ordered Hybrid (Coin + Card) reader kits, follow this general guide.

Step 7: Power ON and Activate the Card Reader

Connect the Relay, the High Voltage sensor, and the 12V supply to Card Reader's wiring harness

Proceed to secure the reader to the machine and then Activate the card reader using the Activation Card for this specific location:

Note: you MUST use the Activation Card for THIS SPECIFIC LOCATION,
or else the card reader will not appear on the LaundroPortal for this location.

This will activate the reader and programs the reader with the location's specific Support and Location IDs.

The Card Reader will then automatically connect to VAC01's wireless network and once connected, will be visible on the LaundroPortal where you can configure it's vend prices.


Setting Vend Prices

Configure the Card Reader's vend price via LaundroPortal.

The reader sends one pulse to the machine's control board to trigger it to start, so you'll need to set the machine to start from just one pulse (1 "coin") by either setting the machine's vend price to $0.25 or less, or by adjusting the coin value setting on the machine to equal the full vend price.

Adjusting the machine's vend price to $0.25 or less is usually recommended as this means only the Card Reader's price needs to be updated going forward.

However, if the machine has a display and you want it to match the price that the Card Reader is charging, then you should adjust the machine's Coin Value setting.

If adjusting the machine's Coin Value setting; anytime the price is adjusted, you'll need to adjust the price of the Card Reader (via the LaundroPortal, as well as adjust the price on the machine side (vend price (for machine's display), AND the machine's coin value setting (so it continues to start from 1 pulse).

On these machines, the price you configure via the LaundroPortal will change the price that's displayed on the Card Reader's display ONLY.
​The vend price that is charged to a customer's Laundry Card is ALWAYS the price that's being display on the Card Reader's display.

For additional information about machine vend pricing, review our Configuring Card Reader/Machine Vend Prices article.


Troubleshooting

Below are problems commonly encountered during installation of readers on these machines specifically.

For more general card reader troubleshooting, see the Card Reader Troubleshoot section of our Help Center​.

Issue

Explanation and resolution

Reader display showing "BUSY" but machine is not running

The problem is likely in one these three issues:

  1. the High Voltage Sensor is not properly connected

  2. there's a problem with the High Voltage Sensor.

  3. there's a problem with the washing machine

  4. there's a problem with the card reader

If this is a new installation....
Chances are it is issue #1, so double check the splicing to the two grey wires.

You should also do a Reader Swap with a reader/machine that IS presently working.
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If this reader/machine was working before...then it is likely issue #2 or #3.

Call the Laundroworks support team for assistance. If it's an issue with the High Voltage sensor, we can configure the reader to ignore the High Voltage Sensor to see if reader can start the machine.

Reader taking money but machine doesn't start

The Card Reader will only sends ONE pulse to the machine, so ensure that the machine is configured to start off of one pulse.

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If the machine is only deducting 25cents from its displayed vend price, when a Laundry Card is used, then the Card Reader is installed correctly, but the machine side settings need to be configured so it starts from 1 pulse (the machine is currently registering the pulse, but only as a 25cents payment instead of the entire vend price).

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Therefore, inside the MACHINE's configuration settings, you can either:

  1. Change the value of one pulse to be equal to the full vend price of the machine, or

  2. Change the machine's vend price to $0.25 or less.

In either case, the one pulse from the reader would satisfy the machine's vend price and trigger the machine to start it's cycle.

The machine starts, but once the cycle is over the Card Reader continues to display "Busy"

The Card Reader's Cycle Time (mins) setting is out of sync with the machine actual cycle time of the machine:

Pulse communication Card Readers are NOT communicating with the machine directly, so the only way the Card Reader knows how long a wash cycle lasts for is based on the amount of time programmed into the Card Reader's Cycle Time (mins) setting.

Regardless of what's actually happening with the machine, once the reader takes a payment, it starts a timer based on this setting, and the reader will display "Busy" until it's internal time has expired.
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The machine is in complete control of the cycle time, so adjust the machine settings to set the actual cycle time, then ensure you configure the reader with the same cycle time.
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If you have different cycles that last for different amounts of time, the reader should be programmed with the shortest cycle's time.

Card Reader reboots itself whenever it takes payment from a Laundry Card

Check the external power supply to ensure it's pulling power from a source that provides constant power at all times.

It may be the case that the power supply is connected to wires that only provide constant power when the machine is at idle, but during a cycle start, power may be interrupted temporarily causing the reader to reboot.

If you've confirmed that the reader receives constant power during the machines start up sequency, try doing a swap test to see if the power supply or card reader board has a hardware issue.

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