Laybuy works with third parties when payments become severely overdue. We take this step as a last resort and only after repeated requests for payment have not led to a resolution.

In Australia, Laybuy works with InDebted. You will have received communication from both Laybuy and InDebted when the debt was transferred. Contact information for InDebted is below.
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Laybuy will no longer accept payment, and you should work with InDebted to settle your debt. If you dispute the debt, you will need to raise this with InDebted, and they will work with us as necessary to resolve the situation.
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When a Laybuy account is passed to a third party, it is also automatically deactivated. As a result, you will no longer be able to make purchases with Laybuy, even when the outstanding debt is settled.
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Australia:
InDebted Australia
1800 951 414
​https://www.indebted.co/customer/
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New Zealand:
InDebted New Zealand
09 886 4997
​https://www.indebted.co/customer/