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Corporate Teams

Remove the friction of corporate group bookings - companies can manage subsidized team entries without complex invoicing or upfront payments.

Written by LDT


What is Corporate Teams?

Corporate Teams eliminates group booking headaches by enabling companies to subsidize team entries with pay-as-you-go flexibility.

When should I use it?

When running Corporate events or events where company teams can participate.

How does it work?

Creating a Corporate Team

When registering for an event with Corporate Teams enabled, participants will see an option on the ticket selection page to "Start a corporate team". The Team Captain will then be asked to:

  1. Enter basic company details (You can specify these)

  2. Add a Team Name

  3. Create their Team!

Team Captain dashboard

The Team Captain dashboard has four main sections:

  • Members: View registered participants, add subsidized tickets, and manage the roster

  • Team add-ons: Purchase team-wide add-ons like tents or team packages

  • Payments: View and pay outstanding balances

  • Event details: Access event information and important dates

πŸ’‘ Tip: You can add more Team Captains in "Settings"

Adding subsidized tickets

From the Members tab, click "Add tickets" to add subsidized entries:

  1. Choose which ticket type you wish to purchase

  2. Enter the quantity of tickets you'd like

  3. Add the amount you wish to subsidize

  4. Then confirm!

  5. Team Captains can then immediately share their subsidized tickets

πŸ’‘ Note: Captains will be billed as places are claimed by team members

Claiming subsidized tickets

When a team member clicks a link shared by a Team Captain the will:

  1. See the available tickets with any discount already applied

  2. Enter their registration details (name, contact info, etc.)

  3. Confirm they're joining the correct team (e.g., "Horizon Retail Group")

  4. Review their order showing the discounted price

  5. Complete their registration


Paying for claimed tickets

As team members claim subsidized tickets, the Team Captains outstanding balance increases. They can:

  • View the current balance in the Payments tab

  • Pay at your convenience (weekly, monthly, or all at once before the due date)

  • See a record of all previous payments

  • Watch the balance update as new members join

Removing team members

Team Captains have the ability to remove team members. To do so:

  1. Go to the members tab

  2. Find the participant

  3. Click "edit" next to their name

  4. Then select "Remove from team"

πŸ’‘ Note: Team Captains will be able to reallocate this place

Purchasing team add-ons

Team Captains will be able to purchase team add-ons. To do so:

  1. Navigate to the "Add-ons" tab

  2. Select the type of add-on you wish to purchase + the variant

  3. Add the quantity

  4. Select "Buy now" (You will be take to Stripe)

  5. Finalise the payment

Inviting friends and family

Team Captains can also invite members without a discount by clicking "invite" and selecting "invite without a discount" or purchasing non subsidized tickets.

Common questions

Can Team Captains change the subsidy amount after adding tickets?

No. Currently, subsidy amounts are set when you add tickets and cannot be modified. You can add a new batch of tickets with a different subsidy if needed.

Can Captains pay for tickets up front?

No. This is a piece of functionality we'd like to add.

Can team members see payment information?

No. Only Team Captains can see payment information.

Need more help?

If you didn't find the answer you were looking for here or something didn't make sense, use the 😞 emoji at the bottom of the page, and you'll be able to message our team with your question or problem. We'll get back to you as soon as we can!

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