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Manage and create Reserved Entries
Manage and create Reserved Entries

Reserved Entries provide ideal solutions for event organizers targeting corporate events, supporting charities, or offering group discounts.

Rob Fearn avatar
Written by Rob Fearn
Updated over a year ago

What are Reserved Entries

Reserved Entries offer a fantastic solution for event organizers who are looking to cater to corporate events, engage more actively with charities, or extend special discounts to specific groups, such as community organizations.

Through Let's Do This, you have the ability to easily allocate Reserved Entries directly from your Organizer Dashboard.

These Reserved Entries can be utilized for your own purposes or allocated to designated partners. These entries will be securely set aside, ensuring they remain exclusive and inaccessible to the general public.

There are two types of Reserved Entries:

  • Single Use: Single use links are tied by email address to specific participants. Only they are able to enter using their link.

  • Multi Use: Multi-use links are generic, so you can send the same link to all of the intended participants.

If creating Reserved Entries for a specific Partner, you can give your Partners the ability to view, manage and allocate the entries within their very own secure Partner Dashboard.

Creating Reserved Entries for a Partner

To create Reserved Entries (REs), you first need to navigate to the event you want to create the REs for. From your Organizer Dashboard homepage, find the event you want, and click into it.

Once on the event Startlist screen, navigate to the left hand side, and click on 'Reserved'. This will open the Reserved Entries screen.


From here, you'll be able to view and manage your Reserved Entries. To create a new group of Reserved Entries, click the 'Create entries' button on the right hand side.


Now, click on 'Assign to a partner'.


Reserved Entries Settings

You can now select the settings you want to apply to your REs. Choose from the following:

  • Partner: The Partner you're going to assign the REs to. You can choose either an existing Partner, or create a new one.

  • Group title: The name of the REs Group you are creating.

  • Select Entry Type:

    • Single Use: links are tied to a specific person’s email address and can only be used once, meaning only the intended person can enter. To find out more about what Entry Type you’ve been granted, click the 3 dot menu on the right hand side to View Settings. Charity entries will always be single use.

    • Multi Use: links are generic, so you can send one link to all of your participants. Depending on the settings, this link can be setup with a usage limit, or to be tied to a domain (for instance it can only be used by email addresses at @letsdothis.com)

  • Select tickets: Which ticket(s) you would like the REs to be valid for.

  • Group capacity: the number of REs you want to create. You can also set per-ticket capacity, if you've chosen to make this group of REs valid for more than one ticket.

  • Set price: Choose whether your REs will receive a discount off the already set price for your ticket(s).

  • Set ticket dates: Set the date and time your would to open and close entries for your REs.

  • Capacity settings: if you've set any capacities for the event already, you can choose whether you to:

    • Reserve these entries within existing event capacity: Tickets bought using these reserved entry invitations will count towards any capacities set. You can only create reserved entries up to the set capacity.

    • Do not reserve these entries: If the event sells out, people will not be able to use their reserved entry invitations.

    • Ignore Capacities for these entries: If the event sells out, people will still be able to use their reserved entry invitations to book tickets.

Partner Settings: Finally, you can choose whether to allow your Partner to cancel REs, and if so, whether you want to automatically provide them a replacement entry.

Once happy with your selections, click 'Save'. You will now be able to see the Group of REs you've created as a new row on your Reserved Entries.



Creating Reserved Entries for your own use

This section explains how to create Reserved Entries (REs) for you to distribute and manage yourself (i.e. not for a Partner).

You’ll send out the entry link(s), and deal with any changes or cancellations.


How to Create Reserved Entries

  1. Go to your Event Dashboard

    To create REs, you first need to navigate to the event you want to create the REs for.

    From your Organizer Dashboard homepage, go to events, find the event you want, and click into it.

  2. Go to “Reserved” (under Entries > Startlist)


    Once on the event Startlist screen, navigate to the left hand side, and click on 'Reserved'. This will open the Reserved Entries screen.


From here, you'll be able to view and manage your Reserved Entries. To create a new group of Reserved Entries, click the 'Create entries' button on the right hand side.


Now, click on 'Fill the entries yourself'.


Enabling Partners to claim their Reserved Entries

You'll be able to see the REs you've created on the Reserved Entry page of the event in question.

Once created, you can do a number of things, including:

  • Viewing the REs, and seeing how many have been claimed.

  • Editing the settings you've selected for the REs.

  • Allocating the entries you’ve just created to a group of participants.

  • Sending an email to your Partner to claim the REs

  • Copying a link to the Partner Dashboard

Editing Reserved Entries settings

Once you've created a group of Reserved Entries (REs), either for your own use or for one of your Partners, you have the option to edit them.

To do so, navigate to the Reserved Entries screen, and find the group of REs you want to edit in the table.

Scroll to the right hand side of the table, and click on the three dots:


From the list of options, click on "Edit", and the "Edit Entry" popup will open.

Once you're happy with your edits, scroll to the bottom of the popup and click "Save and Update". Your edits are now complete.

⚠️ Note: if you've already assigned your Reserved Entries group to a Partner, you won't be able to edit this.

For a simple way to see, handle, or add new partners, check out our guide on Manage and create a new partner.

Need more help?

If you didn't find the answer you were looking for here, or something didn't make sense, use the 😞 emoji at the bottom of the page to message our team with your question or problem. We'll get back to you as soon as we can!



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