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All Fundraisers Report

Everything you need to know about your charity's participants in one place — view, filter, and export across reserved entries, own places, marketing opt-ins, and donations without managing multiple systems.

Written by LDT

The All Fundraisers report gives charity partners a unified view of every participant connected to their charity — whether they entered via a reserved entry, chose to fundraise as an own-place runner, opted in to marketing, or made a donation in the registration. All of this data lives in one place so your team doesn't need to manage multiple systems or request manual data exports.

Understanding the templates

The report is split into five templates, accessible via the template bar at the top left of the page:

  • All Fundraisers — a combined view of every participant connected to your charity across all fundraising types

  • Reserved Entries — participants who entered the event using a charity place (reserved entry) allocated by your organisation

  • Own Places — participants who entered via a general entry and chose to fundraise for your charity (e.g. via Enthuse or JustGiving)

  • Marketing Opt-ins — participants who opted in to hear from your charity when registering

  • Donations — participants who made a direct donation to your charity during registration

A participant may appear in both the All Fundraisers tab and one of the filtered tabs. This is expected — All Fundraisers is a combined view.

Default columns

The report opens with the following columns by default:

Column

What it shows

Full Name

Participant's first and last name

Email Address

Registration email address

Event Title

The event the participant entered

Fundraising Reason

How they're connected to your charity (e.g. Reserved Entry, Own Place)

Entry Status

Current status of their entry

Adding and removing columns

You can customise which columns appear in your report without affecting anyone else's view.

  1. Click Edit Columns in the toolbar

  2. Select the columns you want to add from the available groups:

    • Participant — contact details, date of birth, gender, postal address, and attendance status

    • Event — event date, race title, ticket type, and booking date

    • Team — team name and captain status

    • Reserved Entry — fundraising reason and reserved entry group name

  3. Drag columns into your preferred order

  4. Click Apply to update your view

Filtering and searching

Use the Filter button in the toolbar to narrow the report to a specific event, entry status, or fundraising type. Multiple filters can be applied at once.

Use the search bar at the top of the table to quickly find a specific participant by name or email address.

Exporting your data

  1. Apply any column or filter changes you want reflected in the export

  2. Click Export in the toolbar

  3. Choose your preferred format (CSV or XLSX)

  4. The file will download directly to your computer

Tip: Use XLSX format if you plan to open the file in Excel or Google Sheets — it handles special characters and large datasets more reliably than CSV.

Tips

  • Data is not real-time. There is a short delay between a participant completing registration and their entry appearing in the report. If you've just had a sign-up, allow a little time before checking.

FAQ's


Why can't I see a participant I know has signed up?

There is a short delay between registration and data appearing in the report as it processes through our reporting pipeline. If the participant registered very recently, wait a short while and refresh the page. If they still don't appear, check that they are connected to your charity through one of the four fundraising types (reserved entry, own-place fundraising, marketing opt-in, or donation) — entries not linked to your charity will not be visible.

Why does a participant appear in multiple tabs?

The All Fundraisers tab shows all participants regardless of how they're connected to your charity. If someone appears in both All Fundraisers and Reserved Entries, it means they used a reserved entry allocated by your organisation — this is expected behaviour.

I need a unique ID to match records in my CRM. Is that available?

Yes — a Startlist Entry ID column is available via Edit Columns. This provides a unique identifier for each entry that can be used to match records across systems.

Can I save my custom column layout for next time?

Column and filter configurations are not currently saved between sessions. The report will return to its default view the next time it is opened.

Does the report include participants who donated but didn't register for an event?

The Donations tab surfaces participants who made a direct donation to your charity at the point of event registration. Standalone donations made outside of an event registration are not currently included.

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