TL;DR: You have full control over your family's data. You can manage your information in your settings or request a permanent deletion by emailing our privacy team.
At LearnSpark, we take your family's privacy and data security very seriously. We know that your student’s educational journey involves personal information, and we want you to feel safe and in control. This guide explains how we handle your information and the steps you can take to manage or delete your data.
How We Use Your Data
To give you the best LearnSpark experience, our platform stores things like student profiles, learning goals, and lesson history. This data helps SparkAI understand what your child needs to learn next.
SparkAI uses this information to find gaps in learning and suggest fun activities that match your child's interests. You can learn more about this in our guide on Tracking Student Performance and Mastery Profiles.
Requesting Data Deletion
If you decide to move on from LearnSpark or want to remove specific records, you have the "Right to be Forgotten." This means we will remove your personally identifiable information from our active systems.
💡 Good to know: Before you delete anything, make sure to download any records you might need for your homeschool portfolio!
To start a deletion request, just follow these simple steps:
Export your records: Use the Generating Compliance and Progress Reports tool to save your data first.
Email our team: Send a message to privacy@learnspark.com from the email address you use for your account.
Tell us what to delete: Let us know if you want to delete one specific student profile or your whole household account.
Wait for confirmation: Our team will finish the process within 30 days. We will send you an email once everything is permanently removed.
Managing Your Privacy Daily
You don't always need to delete your account to stay private. You can change what SparkAI sees at any time.
You can update student interests and challenges in the Student Profiles section. If a lesson didn't work out, you can archive it so it doesn't affect future suggestions. This keeps your LearnSpark experience accurate and helpful!
Your Security is a Priority
We use strong encryption to keep your data safe. We will never sell your family's data to third parties.
Your child's mastery profile is private to you and anyone you choose to invite as a collaborator. You are always in the driver's seat when it comes to who sees your information. Great job taking charge of your family's digital safety!
Frequently Asked Questions
Can I recover my data after I delete it?
No. Once we delete your data, it is gone forever to keep your information secure. Please make sure you have saved all the reports you need before asking us to delete your account.
Does deleting the app from my phone delete my data?
No, that only removes the app from your phone. Your lessons and student profiles stay safe on our servers until you send us a formal request by email.
Who can see my child's learning progress?
Only you and the people you specifically invite to your account can see this data. You can manage these permissions in your account settings under Inviting Collaborators.
Is my data used to train other people's AI?
No. Your family's data is only used to improve your own specific LearnSpark experience and is not shared to help other users' SparkAI generations. Your information stays within your personal learning "bubble."