When an order the freelancer is working on, becomes late. The customer has the option to cancel the order for a full refund. Learn more here: How To Get A Refund For A Late Order On Legiit
Orders that are canceled for being late, either by the customer or the freelancer, will now automatically get a 1-star rating with a default review. This decision was made carefully from customer requests to help improve their shopping experience on Legiit.
For help or questions, please click on the purple chat icon on the lower right side of your screen, then "Customer Support" or contact help@legiit.com