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What is the difference between letting clients self-submit and controlling everything myself?

Compare the hands off and white glove ways of running intake, and pick the one that fits you.

Written by Kaylan Pepin

The platform supports both styles, and you can mix them on the same deal.

Hands-off: the client does the work

You share your signup link or invite the client into their portal. They complete the branded intake and upload documents themselves. Their intake answers and their uploaded documents sync into your account, so you are not re-keying anything.

Click through the walkthrough above to see what the client actually does on their side.

White-glove: you do the work

You create the business and fill the application on the client's behalf, and the deal stays entirely on your end. The broker-side form covers the same ground the client would be answering.

Blending the two

A common pattern is to invite the client for initial setup, then drive the rest yourself. Pick whichever split suits the client in front of you.


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