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Can my client see which lenders I am working with, or is that hidden?

Set each application to visible or team only so you decide what lender activity your client sees.

Written by Kaylan Pepin

You control what your client sees. When you set up applications on a deal, each one can be set to Visible to the client or Only visible to your team, so you can keep your lender activity behind the scenes if you prefer a white-glove approach. You can manage lender matching and submissions privately and only share progress with the client when you choose to. If you do want the client involved, you can make specific applications visible and they will see progress on those.

Walkthrough

This is your client's own view of their portal, so you can see what is visible to them.

Click through the walkthrough above to see the client side, then set visibility on each application to match.


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