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Can I return an opened product if I made a mistake on my order?

A
Written by Allison Marshall
Updated over a week ago

Return information

You are able to return your order back to us for credit/refund.
Please note we cannot accept a return on the following items:
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  • Opened CD, DVD, or kit/packs, except for VBS Sampler packs.

  • Electronic downloadable files.

  • Made-to-order or custom products, such as an orchestration.

  • VBS event exclusive products purchased at previews and institutes. Example: mugs, tote bags, clipboards, fanny packs, etc.

or any further questions or details, you can find all the information for returns here: https://www.lifeway.com/en/about/return-policy.

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