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How to Offboard a User

Offboard a User after Suspending Them

Lockwell Support avatar
Written by Lockwell Support
Updated over a year ago

How to Offboard a User

Fully offboarding a user (aka. removing them from your Lockwell organization) is not available yet, but we're working hard to finish building this for you! In the meantime, we recommend that our Closed Beta customers suspend any users that they wish to offboard in the future.

Suspended users are immediately locked out of their Lockwell account on the desktop & mobile apps plus all web browsers, and cannot access any of their Lockwell data until when & if they are unsuspended in the future.

If it's crucial that you fully offboard a user from your Lockwell organization, send us a message via our chat support located at the bottom-right the app.

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