Every now and again it's a good idea when troubleshooting to make sure that you have the latest version of the mobile app. It may be necessary to ensure you're getting the most out of the app.
You can check to see if an update is available or if you have the latest version of the mobile app from the Apple app store or Google Play.
This will provide you with information on the latest changes and improvements as well as the version of the app you are using.
Note that this is also helpful when checking to see a fix for a submitted bug ticket or if the app is not functioning correctly.