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FAQs
Answers to common questions about Lockwell & your account
How to Report Bugs & Submit Feedback
How to Update the Lockwell Desktop App
How to Reset your Master Password
How to Cancel Your Account
How to Set up a Google Workspace
What's the Difference between the Desktop App and Admin Dashboard (Web App)
How to Enable SIP
How to Enable Gatekeeper
How to Enable XProtect
How to Enable Microsoft Defender
How to Request a Magic One-Time Login Link for the Lockwell Desktop App
Zero Knowledge Security: Why Lockwell Can't Reset Your Master Password
How to Disable SIP on Mac
How Do I Check for Updates on the Mobile App?
I'm having issues with the Chrome browser extension...
Billing or Subscription Inquiries