When a driver completes a driving log and selects your company as the TLS holder, you'll receive an email notification. To access the driver's log data, you'll need a Log Ninja company account with a paid subscription.
This article explains how to create your account, and subscribe to drivers.
Were you receiving driver logs by email before 10 March 2026?
If your company was set up before 11 March 2026, you may have previously received completed driver logs as free email attachments. This has changed.
As of 11 March 2026, log attachments are no longer included in notification emails.
You will still receive an email when a driver completes a log under your company, but the log itself will no longer be attached.
To access driver logs through Log Ninja, your company will need to create an account on the Transport Operator Portal and subscribe to the drivers you want access to.
If your company subscribes to a driver through the portal:
your company gets dashboard access to that driver’s logs
the driver gets full Log Ninja app access while your subscription for them is active
the driver does not need to subscribe separately in the app
From 1 June 2026, if your company does not subscribe to a driver, that driver will need their own paid Log Ninja subscription to keep creating new log entries.
Create your company account
Sign up using the same email address where you received the driver log notification
Fill in your company details
Important: You must use the same email address that received the notification. This is how Log Ninja links drivers' logs to your company account.
Subscribe to your drivers
Once your account is set up:
You'll see a list of drivers who have recorded logs for your company
Select the driver(s) you want to subscribe to
Once subscribed, all logs recorded by your driver(s) for your company will be visible in your dashboard.
View and download driver logs
From your dashboard, you can:
View logs: see full log details for any subscribed driver
Download logs: export individual logs or logs grouped by CWP as PDFs/CSV
Filter and search: find logs by driver, or date
Read our full article on billing cycles, prorated charges, invoices, and payment management: Transport operator portal: Billing, subscriptions and invoices.