To download your log records, go to the history section in the Log Ninja mobile app.
Make sure you have a stable internet or mobile connection before you start. A poor signal may cause the download to fail or stall.
You can export up to eight logs at a time.
Selecting and exporting your logs
Open the Log Ninja app
Log in with your password or PIN
Tap the history tab on the Overview screen
Select up to eight logs you want to download
Tap the orange arrow icon (
>) to view and select logs from other work periods if requiredTap the export selected button.
Saving your file
Saving your downloaded logs will depend on what kind of phone you are using.
Apple (iOS): Tap the Share icon (the square with an upward arrow), select Save to Files, and choose where you want to save the document on your iPhone.
Android: Wait for the Save as prompt to appear automatically, pick your storage location, and confirm the download.
Viewing your logs
Open the file manager app on your phone, such as Files for Apple or My Files for Android.
Navigate to the folder where you saved the document to open and review your downloaded logs.
Troubleshooting export issues
If the export is slow or does not work, check your internet or mobile connection and try again. Reach out to our support team for help if the export is still not working.
