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Integrating Loyoly with Klaviyo

Synchronize your Loyoly and Klaviyo data to personalize your emails.

Farah Bahoui avatar
Written by Farah Bahoui
Updated over a week ago

Introduction

Harness the power of Klaviyo to meet your email marketing objectives, such as encouraging repeat purchases through redemption reminders, fostering customer acquisition via referral share emails, and fine-tuning audience segmentation using insights from your loyalty program. 🚀


Before you start

If you don't already have an account with Klaviyo, create one now.

💡 If you've successfully integrated this system, skip ahead to the email setup guide for Klaviyo. There, you'll find a curated list of recommended flows to set up, along with an example for each one.


Video walkthrough


How to connect Klaviyo to Loyoly

Connecting to Klaviyo is a two-step process.

1. Log in to Klaviyo

Then go to :

  • Settings → API keys

  • Click on Create Private API Key

  • Rename your key

  • Click on "Grant applications full access for every API scope".

  • Then copy your API key

2. Log in your Loyoly backoffice.

Then, go to :

  • Settings → Integrations

  • Click Connect

Well done ! Klaviyo is now connected to Loyoly 🌟

Upon successful setup, a data synchronization process will initiate, transferring your customers' loyalty information. We sync all users present in the CRM.

💡 Please keep in mind that depending on the number of customers you have, the data sync may take up to several hours.


Find out which properties are synchronized with Klaviyo

In order to configure your emails using Klaviyo, Loyoly requires the sharing of certain customer-related information. Here are the details:

  • Customer point balance : the customer's current available points balance that they can use now.

  • Customer mission count : the number of missions they completed

  • Customer rewards count : represents the total number of rewards the customer has claimed.

  • Customer referral count : indicates the count of referrals made by the customer.

  • The tier in which the customer is located: this is displayed only if the customer belongs to a tier. This variable is updated as soon as the customer changes tier, either according to the access method or if you modify the tier parameters.

Here's what you can find in the Klaviyo user profiles:

And you’re almost done ! ✅

After you set up your integration, you need to set up your email flows. Click here to access a complete guide to setting up your emails

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