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VIP tiers examples
VIP tiers examples

Create tailor-made VIP tiers to build customer loyalty.

Farah Bahoui avatar
Written by Farah Bahoui
Updated over a year ago

Introduction

To help you, we've created some examples of VIP tiers, based on the number of points earned or the amount spent.

Of course, all our tips must be adapted to your brand, your products and your average basket.

✨ To set up your tiers, follow our guides.


VIP tiers by amount spent

1st example

Assuming your average basket is around €55 - €65, we'll create 3 VIP tiers.

By setting the loyalty program's entry threshold slightly above the average basket, this encourages customers to add more items to their basket to earn the rewards offered, or to place a second order.

Bronze Tier

Silver Tier

Gold Tier

Amount spent

70€

150€

400€

Rewards

  • small accessory

  • free delivery

  • small product

  • medium product

  • access to private sales

Points multiplier

x1

x1,2

x1,5

Points gain

50 points

80 points

150 points

By creating a significant gap between the Silver and Gold tiers, you encourage customers to aspire to higher status within the VIP program. This can encourage customers to increase not only the frequency of their purchases, but also the amount they spend on each transaction to reach Gold status.

Customers who reach Gold are likely to become brand ambassadors, sharing their satisfaction and recommending the brand to others, which can lead to organic growth through word-of-mouth.

2nd example

For the second example, we'll create 4 tiers.

The aim is clearly to encourage immediate customer engagement by setting the first tier at €0. This makes the program more widely accessible, encouraging customers to commit to the brand from the outset.

Bronze Tier

Silver Tier

Gold Tier

Diamond Tier

Amount spent

50€

150€

300€

750€

Rewards

  • small accessory

  • free delivery

  • small product

  • free delivery

  • medium product

  • a product

  • an invitation to an event

Points multiplier

x1

x1,1

x1,3

x1,5

Points gain

50 points

80 points

150 points

200 points

The addition of a Diamond Tier at €750 underlines the aspiration to reward and recognize the most dedicated customers with even more exclusive benefits. Diamond Tier rewards can be more than material, such as an invitation to a special event or the opportunity to participate in product development. These experiences reinforce the feeling of belonging to an exclusive club, and enhance customers' value by giving them access to aspects of the brand inaccessible to the general public.

Introducing such experiences is an excellent way of creating emotional and personal links with customers, which can lead to increased loyalty and positive word-of-mouth.


VIP tiers according to points earned

Offering a VIP program based on the number of points earned encourages active customer participation, rewarding not only purchases but also commitment to missions that support the brand's growth and image.

1st example

The first tier is slightly higher than the number of points earned solely by placing orders, to encourage users to carry out missions.

Bronze Tier

Silver Tier

Gold Tier

Points earned

500

1000

2000

Rewards

  • small accessory

  • free delivery

  • small product

  • medium product

  • invitation to design a future product

Points multiplier

x1

x1,5

x2

Points gain

50 points

80 points

150 points

Here, customers accumulate points for rewards ranging from a small accessory to a medium-sized product, with point multipliers increasing at each level to stimulate rapid progression through the tiers.

2nd example

In this example, 4 tiers are available, with a Bronze tier accessible from 300 points, so that your customers are placed directly into the program.

Bronze Tier

Silver Tier

Gold Tier

Diamond Tier

Points earned

300

600

1500

5000

Rewards

  • small accessory

  • free delivery

  • small product

  • free delivery

  • medium product

  • a product

  • video consultatio

  • preview access to new products

Points multiplier

x1

x1,1

x1,3

x1,5

Points gain

50 points

80 points

150 points

200 points

The Diamond Tier rewards the most loyal customers with significantly higher points requirements. Benefits include material rewards and exclusive experiences, such as invitations to events, which recognize and value customers' long-term commitment to the brand.

💡 For total customization of your program, feel free to adapt the tier names and associated colors to suit your branding.

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