Editing A Booked / Dispatched Shipment

Once a Bill of Lading (BOL) is created, and a shipment is confirmed, it is not possible to go back and revise or make changes within the system. In such cases, you should contact your local terminal or hub, and they will facilitate the necessary adjustments.

If you require information about a delayed shipment, a shipment that has been assigned a different tracking number upon pickup (repro'd), or if you need to reschedule a missed pickup, your local terminal or hub should be contacted for assistance.

To access the contact details for your local terminal or hub, simply click on the respective shipment in your dashboard. You can find their contact information on the far right, located just below the total charges.

​

Cancelling A Booked / Dispatched Shipment         

You can cancel most shipments in LTL Select by clicking on the shipment in your Dashboard. If on the far right you see the Cancel button click it, then click Yes.

After clicking Yes you should see a green drop down box that states the shipment was successfully cancelled and the status on your dashboard should change from DISPATCHED to CANCELED.

If you click on the shipment and do NOT see the Cancel button then you will have to call the local hub/terminal (see the instructions above on how to contact the hub) to Cancel.

Once the shipment has been canceled you can book a new shipment in LTL Select with the correct information.