General
12 articles
- Tax Form FAQsImportant Disclaimerđź’ˇ This document is for informational purposes only and does not constitute tax or financial advice. Schools and studen...
- Booking a Meeting With Your School Success ManagerYour School Success Manager is here to support you with onboarding, payments, student questions, and best practices to help you and your s...
- Viewing Custom Payment Plan Terms Sent to a StudentReview the custom payment plan terms sent to a student from their contact record.
- Lumion APIÂ Create unique experiences, streamline your student's payment processes, and focus on providing the best possible education to your studen...
- 403 ErrorReceiving a 403 error while trying to view the student application process?Please make sure you are fully logged out of your Lumion dashbo...
- How to Contact Lumion SupportNeed help? Click the blue chat button in the bottom-right corner of your Lumion Dashboard to connect with a Lumion Support team member.Sup...
- Reset Your Password or Regain Access to Your AccountHow to change your password, reset a forgotten one, and what to do if you're locked out of Lumion.
Attendance
Configure, manage, and troubleshoot Attendance
- Why a Missed Session Now Shows as AbsentSessions a student misses are marked Absent automatically instead of being left blank — what that changes, and how to correct a record that's wrong.
- Attendance: Admin GuideSet up cohort tracking, record clock hours, handle make-ups, run compliance reports.
- Attendance: Instructor GuideHow instructors run the attendance kiosk, manage records, and verify sessions.
- Creating Attendance Sessions and Student PINsSet up attendance sessions and assign student PINs for kiosk clock in and out — session settings, trust levels, opening the kiosk, and creating PINs at admission.
- Attendance: Floating Lunch Breaks and Expected HoursSet expected hours on an attendance session and allow students to take their lunch break at any point in the day.