First, please understand the differences between a widget and a custom integration.
Using both the widget and the custom integration might cause unexpected errors, so please make sure to test it throughly before hand.
The first custom integration will be done with no extra fees.
The custom integration takes about a week for completion from the request.
1. Install easyPoints and click the custom integration from the set up menu
If your theme is not almost complete, please be as close to completion as you can before the request.
The custom integration is not available in the free plan.
If you selected the widget in the first part of set up, please request the custom integration from the app settings menu.
2. Install the "Theme access" app
Due to recent changes to Shopify's rules, installing the Theme access app and sharing the password is required in order to give permission to people other than the owner.
Once you have installed the app, please make a password for easypoints@lunaris.jp.
If you delete the password after the custom integration, a new password will be needed for modifications and fixes.
3. Accept Shopify Collaborator Request Sent by Lunaris.
Once you have finished setting up the app, we will send a mail for the custom integration from easypoints@lunaris.jp within 2 business days.
The collaborator access request will be automatically sent to the mail used for Shopify subscription.
If you have set a collaborator request code, please send us the code.
4. Once the mockup has been checked, we will schedule the integration
Usually, the mockup will be ready in 2 business days after the collaborator request has been accepted.
The mockup will be created from the main theme that is published at the time of the request, or a theme of your choice.
If you edit the theme after the mockup creation, we may take an extra fee to re-create the mockup, so please make sure to choose which theme to use, and finish all theme editing before the process starts.
If there is no need for a mockup and you would like an integration as soon as possible, please let us know.
If there are any changes you need in the mockup, please let us know.
Once you have checked the mockup and reported, we will schedule the integration date.
5. The day of integration
If you are planning to use tiers, rewards, bonus points or anything else, we will make sure to set up all required features in the integration.
Please do not make any changes to the theme until the custom integration is complete.
The custom integration usually takes about 2 to 6 hours until completion.
Once we are done with the set up, we will let you know.
If you need any fixes, please let us know.
6. Set the main theme to the theme with integration
The custom integration will be applied to a duplicate, created from the requested theme.
Please make sure to test and check the theme throughly, before switching it to the live theme.
7. The custom integration is finished!
