Why Whitelisting Matters
Whitelisting ensures smooth access to Magma Math by preventing login issues, blocked content, or disruptions to support tools. Some school networks have strict filters that may block essential services—adding Magma Math and its trusted partners to your approved list keeps everything running seamlessly.
Domains & Subdomains to Whitelist
Magma Math Domains
*.magmamath.com
(Includes: app.magmamath.com
, teachers.magmamath.com
, students.magmamath.com
, api.magmamath.com
, cdn.magmamath.com
)
Google APIs
(Used for text-to-speech and translation)
*.googleapis.com
(e.g., texttospeech.googleapis.com
, translation.googleapis.com
)
Matteappen Domains
(Used for handwriting recognition and backend services)
*.matteappen.se
(Includes: myscript-iink.matteappen.se
, api.matteappen.se
, cdn.matteappen.se
, app.matteappen.se
)
Intercom (Support & Help Center)
Magma Math uses Intercom to provide live chat support and share helpful articles with teachers.
Intercom IP Ranges (Connect/Chat Services)
34.194.168.0/29
34.194.253.128/25
52.45.243.0/24
Additional Required IP Ranges
34.206.233.32/27
52.4.198.128/27
52.5.12.48/28
Intercom Domains to Whitelist
*.intercom.io
*.intercomcdn.com
*.intercomassets.com
*.api-iam.intercom.io
*.intercom.com
Required Ports
Ensure your firewall allows traffic on these ports:
80 (HTTP)
443 (HTTPS)
How to Whitelist Magma Math
Depending on your school or district’s network setup, you may need to:
For Firewalls: Add the domains and IP ranges above to your trusted network list.
For Email Servers (if applicable): Allowlist these email domains to ensure you receive all important messages:
@magmamath.com
@magmamaths.co.uk
@magma.se
@intercom.io
For Web Browsers: Confirm your browser security settings allow access to the domains and subdomains listed above.