Why Whitelisting Matters
Whitelisting helps avoid issues with login, loading content, or accessing support tools. Some school networks have strict filters that may block necessary services—adding Magma Math and its trusted partners to your approved list keeps everything running seamlessly.
Domains & Subdomains to Whitelist
Please whitelist the following domains and subdomains to ensure full access to Magma Math:
Magma Math Domains
*.magmamath.com
(Includes: app.magmamath.com
, teachers.magmamath.com
, students.magmamath.com
, api.magmamath.com
, cdn.magmamath.com
)
Google APIs
(Used for text-to-speech and translation)
*.googleapis.com
(e.g., texttospeech.googleapis.com
, translation.googleapis.com
)
Matteappen Domains
(Used for handwriting recognition and backend services)
*.matteappen.se
(Includes: myscript-iink.matteappen.se
, api.matteappen.se
, cdn.matteappen.se
, app.matteappen.se
)
Intercom (Support & Help Center)
Magma Math uses Intercom to provide live chat support and share helpful articles with teachers.
Intercom IP Ranges (Connect/Chat Services)
34.194.168.0/29
34.194.253.128/25
52.45.243.0/24
Additional Required IP Ranges
34.206.233.32/27
52.4.198.128/27
52.5.12.48/28
Intercom Domains to Whitelist
*.intercom.io
*.intercomcdn.com
*.intercomassets.com
*.api-iam.intercom.io
*.intercom.com
Required Ports
Ensure your firewall allows traffic on these ports:
80 (HTTP)
443 (HTTPS)
How to Whitelist Magma Math
Depending on your school or district's network setup, whitelisting may involve a few key areas:
For Firewalls:
Add the above domains and IP ranges to your trusted network list.
For Email Servers (if applicable):
Allowlist the following email addresses to ensure you receive important messages:
@magmamath.com
@magmamaths.co.uk
@magma.se
@intercom.io
For Web Browsers:
Make sure your browser’s security settings allow access to the listed domains and subdomains.