Why Whitelisting Matters
Many school networks use firewalls, web filters, or security tools that can block required services.
Whitelisting Magma Math and trusted partner domains helps ensure:
students can access assignments successfully
teachers can use classroom tools without interruption
support chat and Help Center articles load correctly
real-time features function properly
USA Domains | Canada Domains |
Google APIs
These Google services support:
text-to-speech
translation features
*.googleapis.com texttospeech.googleapis.com translation.googleapis.com
Matteappen Domains
These services support:
handwriting recognition
drawboard functionality
backend processing
*.matteappen.se myscript-iink.matteappen.se api.matteappen.se cdn.matteappen.se app.matteappen.se
Intercom Support Services
Magma Math uses Intercom for:
live chat support
Help Center access
in-platform messaging
Intercom Domains
*.intercom.io *.intercomcdn.com *.intercomassets.com *.api-iam.intercom.io *.intercom.com
Intercom IP Ranges
Connect & Chat Services
34.194.168.0/29 34.194.253.128/25 52.45.243.0/24
Additional Required IP Ranges
34.206.233.32/27 52.4.198.128/27 52.5.12.48/28
Required Ports
Ensure your firewall allows outbound traffic on:
80 (HTTP) 443 (HTTPS)
Email Allowlisting
To ensure schools receive important emails and support communications, allowlist:
@magmamath.com @magmamaths.co.uk @magma.se @intercom.io
Additional Recommendations
If your district uses:
GoGuardian
Lightspeed
Securly
Linewize
other filtering or firewall tools
please ensure the domains above are allowlisted in both:
firewall settings
content filtering systems
This helps prevent classroom disruptions and blocked functionality across Magma Math.