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Sales & Revenue Report

Get a complete overview of your POS activity for a selected day, including what was sold, how it was paid, and how much revenue you earned.

📍 Where to Find It

  • Go to Back Office > Reports

  • Click Sales & Revenue


🗓️ What This Report Shows

This report gives you an end-of-day snapshot of:

  • What was sold (by category and product)

  • Which discounts were applied

  • Which payment methods were used

  • How much tax was collected

  • Total net and gross revenue

  • Basic stats like total checks and customer count

It’s the go-to report for daily closing, cash reconciliation, and manager reviews.


📆 1. Set the Date

Select the specific day you want to review using the Start and End fields. Then click Refresh.


🧾 2. Total Sales Section

This top section breaks down gross sales by:

  • Category Group (e.g., Food, Beverages)

  • Category (e.g., Burgers, Sides, Kids Meals)

  • Amount = value of items sold in each category

  • Average / Customer = average spend per guest in that group

Each Category Group ends with a subtotal.


🔻 3. Discounts (Net Sales)

This section shows the value of any discounts applied (e.g., “15% Friends and Family”).

  • Quantity = number of times the discount was used

  • Amount = total value deducted

  • Net Sales = gross sales minus discounts

⚠️ Heads up about split items:
If a discounted product was split across multiple guests, the quantity is counted once per split part.
For example, if 1 discounted item is split 3 ways, it will show up as 3 discounts in the Quantity column.


💰 4. Taxes

Breakdown of tax collected:

Field

Description

Subtotal (before taxes)

Net sales before applying tax

Taxes

Each tax line applied (e.g., GST 5%)

Subtotal (after taxes)

Final taxed total


💳 5. Total Revenue by Tender Type

This section shows how guests paid, broken down by:

Field

Description

Tender Type

Visa, Cash, Debit, etc.

Quantity

Number of transactions by method

Tips

Tip amount included in that method (if applicable)

Amount

Revenue collected by method

💡 Cash rounding is shown if enabled and impacts final totals slightly.


🧮 6. Key Statistics

At the bottom, you’ll find key operational stats:

Field

Description

Checks

Total number of bills closed

Customers

Guest count for the day

Average / Check

Average spend per check

Voids

Number of voided items (if tracked)


⚠️ 7. Out of Balance

If revenue totals and expected totals don’t match, the Out of Balance line will display the difference. This helps identify missing payments, input errors, or unclosed checks.


📤 Exporting

Click the orange download icon in the top-right corner to export the full report as a CSV file.


❓FAQ

Q: What’s the difference between “Sales” and “Revenue”?
A: Sales = value of items sold. Revenue = how much money was actually collected (including tips, rounding, and tender breakdown).

Q: Where can I see tips?
A: Tips are shown in the Tender Type section beside each payment method, if tips were entered or collected.

Q: What does “Out of Balance” mean?
A: It means the total collected doesn’t match the total sales + taxes. This could be due to missing transactions, unclosed checks, or POS input errors.

Q: Can I break this down by employee or table?
A: No. This report shows totals for the entire location only. For employee-level detail, use Sales Per Product Per Employee.

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