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Requests Overview

Learn how to view and manage your open and closed requests from the Requests tab.

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Written by George Newman
Updated over 2 weeks ago

The Requests in AssetHub provides a complete view of all service or support requests raised by your organisation.

Open Requests Tab

  • Displays all active or in-progress requests.

  • For each request, you can see:

    • Request Title

    • Status

    • Asset Name

    • Organisation Name (that owns the asset)

    • Created On date

    • Scheduled Date (if assigned)

  • Click on any request to view its full details.

Note: This tab displays all requests whose status is anything other than “Closed.”

Closed Requests Tab

  • Shows all requests that have been completed or resolved.

  • You can use search and filter options to find past requests by asset, status, or request type.

This tab helps you maintain a record of all past issues and track service history for shared assets.

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