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Requests

Manage, track, and create service requests directly from the AssetHub mobile app, and easy access to associated procedures and parts.

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Written by George Newman
Updated this week

Navigating the Requests Section

  • Open Tab: Lists all active requests that are not closed.

  • Closed Tab: Lists all requests marked as closed.


Request Detail View

Tap any request to open the Request Detail View, which includes four tabs:


Overview Tab

  • Asset Name: Tap to view the Asset Detail.

  • View More Details: Quick link to the Details tab.

  • Status: Current status of the request.

  • Description: Summary of the issue or need.

  • Attached Procedures: Any procedures linked to the request.

  • Parts Section: Lists all parts associated with the request.


Procedures Tab

  • Shows all procedures assigned to the request.

Parts Tab

  • Displays all parts assigned to the request.

Details Tab

  • Request ID.

  • Creation Date.

  • Scheduled Date and Time (if applicable).

  • Assigned To: Person or team responsible.


Creating a New Request

  • Tap the floating Create Request button in the Requests list view.

  • Complete the request form:

    • Select Asset (auto-selected).

    • Request Type.

    • Title and Description.

    • Parts (if applicable).

  • Submit the request directly from the app.

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