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Shared Assets

Access and interact with assets shared by other companies, including viewing details, documents, and submitting service requests.

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Written by George Newman
Updated this week

Description:
Access and interact with assets shared by other companies, including viewing details, documents, and submitting service requests.


Accessing Shared Assets

  • Tap Shared Assets in the bottom navigation bar of the AssetHub mobile app.

  • The Shared Assets page displays company cards representing organisations that have shared assets with you.


Company Card View

Each card shows:

  • The company name.

  • Key company details.

Tap a company card to open the Organisation Detail View.


Organisation Detail View

Includes:

  • Cover photo, logo, and an About section.

  • Two tabs:

    • Assets Tab: Lists all shared assets.

    • Details Tab: Shows the company’s website, location, and other details.


Viewing Shared Asset Details

  • Tap any asset in the Assets Tab to open the Shared Asset Detail View.

  • Shows:

    • Asset type, serial number, and sharing organisation name.

    • Custom fields in the Overview tab.

Tabs available (if shared by the organisation):

  • History: Displays asset activity.

  • Subassets: Lists related subassets.

  • Documentation: Displays shared documents with search and preview options.


Creating Requests

  • In the Documentation Tab, tap the floating Create Request button.

  • Fill out the form:

    • Select Asset (auto-selected).

    • Request Type.

    • Title, description, and parts (fields vary by organisation’s settings).

  • Submit the request directly from the app.

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