What are AI Assistants in Makula?
AI Assistants are intelligent chatbots that can answer questions based on documents you upload. They use artificial intelligence to search through your documentation and provide relevant answers, helping technicians and team members find information quickly without manually searching through files.
How do I access AI Assistants?
Navigation: Open your Field Service workspace, then select AI Assistants from the sidebar.
Why use AI Assistants?
AI Assistants help you:
Find information quickly: Ask questions in natural language and get answers from your documentation
Reduce search time: No need to manually search through multiple documents
Support technicians: Provide instant access to technical information during service tasks
Share knowledge: Make documentation accessible to your team and customers
How do AI Assistants work?
Upload documents to an Asset
The AI processes and indexes the content
Ask questions in natural language
The AI searches the documents and provides relevant answers
View document references to see where the answer came from