Makula Help Center

Release Notes - 2024

All updates released in 2024. See what’s new, improved, or fixed across Makula this year.

All updates and improvements released in January 2024.

29 January 2024The new Teams feature improves access control and collaboration by allowing you to create teams, assign assets and customers to them, and limit visibility to only relevant work orders and…

All updates and improvements released in April 2024.

08 April 2024You can now create custom work order types with specific parts and fields, and control their visibility in the Customer Portal. Choose between external types for customer collaboration or internal…

29 April 2024Work orders now support multiple assignees and calendar scheduling for better workload balance. Added pagination for faster navigation and optimised asset and inventory loading for improved performance.

All updates and improvements released in May 2024.

06 May 2024Introduced the 3D Feature Suite with model uploads, real-time collaboration, annotations, visual maintenance instructions, and in-model spare part ordering for a fully interactive service experience.

All updates and improvements released in July 2024.

01 July 2024Launched the 3D Spare Parts Shop for interactive part management, added machine history logging, admin edit/delete for work orders, activity logging across modules, and documentation for lines, components, and parts.

15 July 2024Customer Portal gains better access controls, bulk QR tools, and clearer work order views. Parts can be assigned to templates, notes support attachments, and CSV export is now available across…

All updates and improvements released in September 2024.

16 September 2024The platform now has three main product areas and introduces AI Assistants for asset-specific support, plus improvements like QR links, dropdown fields, audit logs, sorting, and email search.

All updates and improvements released in November 2024.

11 November 2024Added unavailability slots for scheduling, calendar sync with external calendars, search in Teams for assets and facilities, and CSV export for machine history.

18 November 2024Released AI Note Taker, revamped internal chat, added detailed CSV export, renamed Inventory to Parts, improved email filtering, and introduced a Teams filter.