Buyer FAQ
Buyer FAQ
31 articles
How does "Make an Offer" work?
How does the "Like This Product" work?
What does NM/MT, EX, VG, or even P stand for in the titles?
What does shipping cost? How fast do you ship orders?
How long will my order take to arrive?
What forms of payment do you take?
What is your return/refund policy?
My order arrived damaged, incomplete, incorrect, or may be lost. What do I do?
Where do you ship from?
Can chat help me find products on the website?
Buyer Protection Policy
Are all products in stock?
How do I request a return, exchange, or credit?
How do I cancel an order I placed?
I have questions about products and whether they are in stock. Who do I contact?
Can I order from multiple sellers at once?
I have concerns about charges to my credit card or other credit card issues. Who do I contact?
Do you offer any coupons or discounts?
Why did I receive an email from verify@tradingcardsmarketplace.com?
My order shows as delivered, but I cannot find it. What do I do?
What are the marketplace shipping insurance terms and conditions?
My payment keeps getting rejected. What should I do?
How do I bid on an auction?
Where can I see a list of my auction bids?
As a buyer can I do a "Buy It Now" on an auction?
I won the auction. How long do I have to pay and finalize the sale?
How do bidding increments work on the auctions?
What is a "Proxy" bid on auctions?
How do I know what the shipping cost will be on any auction items?
What time zones are Auctions set to?
I bid on an auction but accidentally put in the wrong amount. Can this be fixed?