In simple terms, Yes. This will cancel your charges and boxes indefinitely.
This means you can take a breather without any fuss or worries. When you hit that pause button, here's what happens:
No More Charges - You won't be charged any further fees from the moment your subscription is paused.
No New Deliveries 📦 - Your scheduled Marro boxes will take a little holiday too, so no more deliveries will arrive at your doorstep.
Ready If & When You Are - You're absolutely welcome to resume your subscription at any time that suits you. Simply log into your Marro account and choose to restart your plan.
This means you can take a well-deserved break without permanently ending your subscription. If your needs change (perhaps a new feline friend joins the family, or your current one demands more Marro), you can reactivate your paused subscription in a flash, no need to create a whole new account or plan.
Why this is helpful:
Choosing to pause rather than cancel comes with some rather lovely perks:
Ultimate Flexibility: Life with cats is full of surprises, and don't we know it. Pausing gives you the freedom to easily restart your delicious Marro deliveries whenever you and your family are ready.
Super Convenient: No need to faff about re-entering all your details if you decide to come back. Your plan and preferences remain saved, just waiting for your return.
Peace of Mind: While paused, you won't be billed, and no more boxes will be shipped. Simple as that.
Ready to Resume? It's breezy.
Decided it's time for more Marro goodness? We're thrilled! Getting your subscription purring again is as simple as:
Log in to your Marro account using your usual details.
Navigate to your subscription settings – you'll find the option to resume or restart your plan there.
Confirm your choice, and just like magic, your subscription will be active again! Your account will then be billed according to your chosen subscription cycle.
We've designed this feature to give you a truly hassle-free way to manage your Marro deliveries, adapting to your changing preferences and your cat's ever-evolving demands.
Got a Question? Our Cat-Loving Team is Here to Help!
If you have any further questions about managing your Marro subscription, please don't hesitate to reach out. Our dedicated team of Marro enthusiasts is always happy to lend a paw!
Phone: 0207 123 5808
Email: meow@marro.com