If you need help or have a question, we’re here for you! Whether it’s about your account, our meals, your cat, or anything else, our Customer Love Team is ready to help you. Here’s everything you need to know about how to reach us:
1. BY PHONE
Our team is available Monday to Friday, from 10am to 5pm (excluding bank holidays), to help with anything you need. If you're in need of a quick answer or just want to chat, give us a call on 0207 123 5808.
2. BY EMAIL
If it’s more convenient for you, feel free to shoot us an email. We’ll get back to you as soon as possible. Whether you have a question or need support, we're happy to help. You can reach us on meow@marro.com
3. MESSENGER
For quick answers, you can always reach us via messenger. Our super intelligent AI assistant will try and find you an instant answer first. But if you want human help, our Customer Love team is available during the hours above to provide support. If you're on our website, simply look for the speech bubble icon in the bottom right corner and click 'ask a question'.
4. SOCIAL MEDIA
If you're active on social media, you can also reach us through our channels. Whether it’s a comment or a direct message, we monitor our social platforms and will get back to you as quickly as possible. Stay connected with us on: