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Notifications

Written by Vincent Lam
Updated over 12 months ago

There are three types of notifications: immediate, scheduled and optional scheduled.

Immediate notifications

Immediate notifications are mandatory for activities that requires immediate attention. These are sent as emails to users who are directly involved in the activities. For example:

  • Project manager changes

  • Project field updates

  • Project sharing

  • Work and subtask status changes

  • Work and subtask assignee changes

  • Work and subtask updates

  • Comments with direct (@) mentions

  • Budget threshold reached

  • Approval requests and confirmations

  • User invitations and role changes

Scheduled notifications

Scheduled notifications are also mandatory, for activities that requires periodic attention. These are sent as emails to users who are directly involved in the activities. For example:

  • Work start and due reminders

  • Pending invitation reminders

Optional scheduled

Optional scheduled notifications can be scheduled by users for Never, Daily or Weekly in Personal Settings. These include:

  • Project summary

  • Portfolio summary

All scheduled notifications are sent between 1:00 am PST and 3:00 PST.

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