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Understanding MaverickRE Tags
Sabrina Garrett avatar
Written by Sabrina Garrett
Updated over 7 months ago

This article outlines the automatic tagging used by MaverickRE. Tags are applied based on specific actions, such as new lead assignments triggered by a new lead text or when agents are nudged using the Rules & Alerts feature

Tags Related to Agent Rules & Alerts

When you nudge an agent using the Agent Rules & Alerts feature in MaverickRE, the tag listed below will be applied. This tag will be automatically removed once the agent has completed the necessary action based on the rule they violated. For more details on how nudging works, please visit this article.

  • Mav_Nudge_Outstanding

Tags Related to New Lead Messaging

When an agent sends a text regarding a live transferred lead, a tag will be applied to indicate the initiation of the text. After the agent completes their response to each text, another tag will be applied to indicate that the text thread has been completed. For more details on how the New Lead Messaging works, please visit this article.

  • New_Lead_Text_Initiated

  • New_Lead_Text_Completed

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