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I can't stop my charging session through the app.

What to do when you can't stop your charging session through the app?

Manon Lambert avatar
Written by Manon Lambert
Updated over a month ago

When you are unable to stop your charging session via the mobile app, you will probably be stuck at one of the following screens:

In this case there are two possible solutions:

  1. Force stop the session by hard quitting and reopening the app.

  2. Stop the session by tapping your charging card on the charging station.

💡 In general it is always better to stop a charging session by using your charging card, and not the app.

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