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I can't stop my charging session through the app.

What to do when you can't stop your charging session through the app?

Manon Lambert avatar
Written by Manon Lambert
Updated this week

When you are unable to stop your charging session via the mobile app, you will probably be stuck at one of the following screens:

In this case there are two possible solutions:

  1. Force stop the session by hard quitting and reopening the app.

  2. Stop the session by tapping your charging card on the charging station.

💡 In general it is always better to stop a charging session by using your charging card, and not the app.

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