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All CollectionsI'm using D'Ieteren Energy by MbrellaI'm an employeeCharging my car
Do I have to stop charging through the app or can I simply unplug my car?
Do I have to stop charging through the app or can I simply unplug my car?

Unplug my cable to stop charging my car, yes you can without any risk!

Jannie Vranckx avatar
Written by Jannie Vranckx
Updated over 4 months ago

Yes, you can simply unplug your car to stop charging without using the app. However, there are a few important points to keep in mind:

  1. Automatic session ending: In most cases, when you unplug your car, the charging session will automatically end.

  2. Potential delays: There might be a slight delay between unplugging your car and the session ending in the app. This is because the charging station needs to communicate this information back to the system.

  3. App confirmation: While it's not strictly necessary, it's a good practice to check the app after unplugging to ensure the session has ended correctly. This can help you avoid any potential issues with billing or session tracking.

  4. Special cases: Some charging stations or specific setups might require you to stop the session through the app or by using your charging card before unplugging. This is less common but can occur in certain situations.

  5. Cardless charging: If you're using a cardless charging method (like scanning a QR code), the process of ending the session might vary slightly, but unplugging should still generally stop the charging.

Remember, while simply unplugging is usually sufficient, it's always a good idea to check the specific instructions from the charging station you're using, as there can be slight variations in the process depending on the charger type and network.

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