To start a charging session with Mbrella Charge, you have a couple of options. Here's a step-by-step guide:
Using the Physical Mbrella Charging Pass:
If you have a physical Mbrella Charge pass, you can use it to start a session directly at the charging station.
Locate the pass reader on the charging station.
Hold your Mbrella Charge pass against the reader.
Wait for the station to authorize the session (usually indicated by a light or sound).
Once authorized, connect the charging cable to your vehicle
Using the Mbrella Charge App
Open the Mbrella Charge app on your smartphone.
Locate a compatible charging station on the app's map.
You can apply filters such as
Only available chargers
Only chargers allowing remote start-up
Only specific operators
Type of connectors
Speed of charge
Once at the charging station, select the appropriate connector for your vehicle.
Initiate the charging session through the app by following the on-screen instructions.
Connect the charging cable to your vehicle.
The app will confirm that the charging session has started.
Additional Tips:
Ensure your Mbrella Charge account is set up and activated before attempting to charge.
If you're using the app for the first time, you may need to add a payment method.
If you encounter any issues starting a session, check the app for troubleshooting tips or contact Mbrella Charge support through the in-app chat feature.
💡Remember, the exact process might vary slightly depending on the specific charging station and your vehicle type. Always follow any instructions displayed on the charging station for the best experience.