Skip to main content
How to start a session through a QR code?

Start a charging session with Mbrella Charge using a QR code by scanning the code via the mobile app to activate the charging station.

Jannie Vranckx avatar
Written by Jannie Vranckx
Updated over 4 months ago

To start a charging session using a QR code with Mbrella Charge, follow these steps:

  1. Open the Mbrella Charge app on your smartphone.

  2. Locate a compatible charging station. Not all charging stations support QR code activation.

  3. At the charging station, look for a QR code. This is typically displayed prominently on the charging station.

  4. In the Mbrella Charge app, use the QR code scanner function. You need to open the app first and then go into the find location section and you have this little button that opens the QR code scanner. ⚡It will not work from your camera directly.⚡

  5. Point your phone's camera at the QR code on the charging station to scan it.

  6. Once the QR code is scanned successfully, the app should recognize the charging station and prompt you to confirm the start of the charging session.

  7. Select the connector type you want to use if prompted.

  8. Confirm the start of the session in the app.

  9. Connect the charging cable to your vehicle.

  10. The charging session should now begin, and you'll see confirmation in the app.

💡 Remember that QR code functionality is considered a "digital pass" method. While this method is growing in popularity, it's not universally available at all charging stations. The physical Mbrella Charge pass or the app's other functions might be necessary at some locations.

If you encounter any issues with the QR code scanning or starting the session, you can always fall back to using your physical Mbrella Charge pass.

Also, keep in mind that the exact process might vary slightly depending on the specific charging station and your vehicle type. Always follow any additional instructions displayed on the charging station.

Did this answer your question?