As an employee using Mbrella Charge, you may need to add a personal payment method to cover charging sessions that fall outside your company's policies or exceed your allocated budget. Here's a step-by-step guide on how to add a payment method:
Navigate to Payment Settings
You can access it through the home page with the alert pop-up
Or, look for a menu icon, at the top left of the screen
Tap on the menu and go into the settings
Select payment method
Click on Add payment method
Choose Payment Type
Mbrella Charge offers several payment options
Credit Card
Bancontact
iDEAL
Select the payment type you prefer to use.
Enter Payment Details
Verify and Confirm
Double-check all entered information for accuracy.
When choosing Bancontact or iDEAL as your payment method, you will redirected to your app of choice to verify your payment method through a small test transaction of 0,02€ or 0,01€. When this is done, you will be redirected to the Mbrella Charge app and you should get a success screen. Afterwards, the small amount will be reimbursed to your bank account.
Set as Default (Optional)
Important Notes:
This personal payment method will only be used for charging sessions that exceed your company's policies or budget limits.
Your company will not have access to your personal payment information.
You can add multiple payment methods and switch between them if needed.
Keep your payment information up to date to avoid any interruptions in service.
If you encounter any issues while adding a payment method or have questions about when it will be used, please contact Mbrella Charge support through the in-app chat feature or email charge.support@mbrella.eu
Remember, adding a personal payment method ensures you can always charge your vehicle, even if you exceed company limits or use non-approved charging stations. It's a good practice to have this set up, even if you don't anticipate needing it immediately.