As an employee using Mbrella Charge, you may need to add a personal payment method to cover charging sessions that fall outside your company's policies or exceed your allocated budget.
Navigate to Payment Settings
Navigating to the setting
You can access it through the home page with the alert pop-up
Or, look for a menu icon, at the top left of the screen
2. Tap on the menu and go into the settings
3. Select Payment method
4. Click on Add payment method
2. Choose Payment Type
Mbrella Charge offers SEPA via Bancontact as payment option.
Enter Payment Details
3. Verify and Confirm
Double-check all entered information for accuracy.
When choosing Bancontact or iDEAL as your payment method
You will be redirected to your app of choice to verify your payment method through a small test transaction of 0,02€ or 0,01€
When this is done, you will be redirected to the Mbrella Charge app and you should get a success screen
Afterwards, the small amount will be reimbursed to your bank account.
Set as Default (Optional)
❗ Important Notes:
This personal payment method will only be used for charging sessions that exceed your company's policies or budget limits.
Your company will not have access to your personal payment information.
You can add multiple payment methods and switch between them if needed.
Keep your payment information up to date to avoid any interruptions in service
If you encounter any issues while adding a payment method or have questions about when it will be used, please contact Mbrella Charge support through the in-app chat feature or email charge.support@mbrella.eu
💡 Remember, adding a personal payment method ensures you can always charge your vehicle, even if you exceed company limits or use non-approved charging stations. It's a good practice to have this set up, even if you don't anticipate needing it immediately.