To ban a customer, open the Customers tab in Admin and search for the customer by their name or email address.
Once you've found them, open the profile for the customer, scroll down to the Customer Details section.
Check Ban Customer
Enter the reason for banning them
Click the "Save Details" button.
Banned customers will not be able to order from your online menu. If they attempt to check in at a physical location, the Customer Intake app will display a pop-up message warning you that they have been banned and the reason.