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Drawers can be adjusted either directly at POS or via Admin.
To adjust a drawer's balance at POS, open the Menu then select:
Shift Sales
Adjust Balance
Enter a manager's PIN
Enter amount to be added or subtracted
Select Add or Subtract
You can use subtract balance when refunding cash to a customer or when a full drawer is emptied.
Shift Sales
Adjust Balance
Add/Subtract Balance
Adjust drawer balance in Admin
You can also adjust the balance of a drawer directly in Admin, even if it's closed.
Find the drawer you want to adjust in the Drawers list in Admin
Click the button with three dots in the top right corner and select "Adjust Drawer."
Enter the value and select the type (cash/other) and action (add/subtract).
This will add/subtract from the expected drawer total value for that payment type.