If you accidentally received a Metrc package to the wrong product in a Meadow Purchase Order, follow the steps below to correct it.
Wrong product, correct package:
Find the Purchase Order
Navigate to Purchase Orders and locate the PO with the mistake.
Ensure the purchase order is open.
Cancel the Incorrect Reception
Go to the Receptions tab.
Find the incorrect package assignment and click the red (❌) button next to it.
This breaks the link between the package and the product, allowing you to reassign it.
Troubleshooting:
If you receive an error message, ensure the purchase order is open.
If you still receive an error, you may need to void the package (see below).
Reassign the Package to the Correct Product
Navigate back to the Order Details page.
Click the red (❌) button next to the incorrect product.
In the "Product / Product Options" search bar, select the correct product.
Enter the amount and click "Update Purchase Order."
Return to the Receptions tab and receive the package under the correct product.
Correct product, wrong package:
If you assigned the wrong package to the correct product:
Follow steps 1-2 above to cancel the incorrect reception.
Once the reception is canceled, select the correct package from the dropdown list.
Error Message: If you receive an error stating "there have been inventory transactions," you will need to void the package (see below).
⚠️ If you are unable to cancel the reception due to inventory transactions, you must void the package and recreate it.
Steps to Void a Package
Find the Package in Meadow
Navigate to Packages and locate the incorrect package.
Click "View" to open package details.
Void the Package
Click the three dots (⋮) in the top-right corner and select "Void Package."
3. Enter a Reason & Choose Recreate Option
Enter a reason for voiding the package.
Under "Recreate as Ready?":
Yes → The package will be put in Ready state, allowing you to re-receive it under a different product.
No → The package will be removed from Meadow permanently.
4. Receive the Correct Package Again
If the package is recreated, it will be in Ready state with its quantity updated to match Metrc.
You can now receive the package again using a purchase order, this time under the correct product.
Please note:
Packages cannot be voided if they are linked to:
An order that hasn’t been reported to Metrc
An open PO
Solution: Remove the package from any unreported orders or close the open PO first, then attempt to void it.
Voiding a package cannot be undone. If you select "No" for Recreate as Ready, the package will disappear from Meadow permanently.