This article will clarify the pros and cons of 2 different invitation/onboarding methods for Med App.
Benefits of a good onboarding strategy
Successful onboarding requires succinct communication through the right channels at the right time. A good strategy and process will benefit everyone, the hospital and patients, clinicians and admin teams.
Method 1: Admin lead onboarding (direct invitations)
Admin teams control who is invited for an efficient, well managed experience. The benefits:
Automated tracking & reporting for accreditation and audit requirements
Highly engaged channel direct to clinicians with high uptake
Standard templates and processes mean a repeatable onboarding strategy
Bulk onboarding means you can do hundreds of clinicians at a time
Admin controls who has access, one click reminders and automatic cohort creation
This is just an overview, click below to review the detailed steps, templates and project plan.
Method 2: Clinician lead onboarding (QR code & requests)
Clinicians scan a unique QR code or add their hospital location to request access. The benefits:
Easy-to-use QR code for automatic access or one click request approvals
QR code posters (in staff rooms etc.) are good way to give access to those who might not have been invited / late starters
A few of the drawbacks:
Manual steps are required to provide onboarding information (e.g. mailouts)
Admin workflow means needing to approve people over time
Clinician’s may wait for access to be approved
This is just an overview, click below to review the detailed steps and poster templates.