Clinicians can request or get access to your hospital in a variety of ways, when this happens an administrator will have to approve or deny future access.
Ways clinicians can request access to your hospital
Clinicians can request access from 3 pathways:
Through the mobile app by finding supported hospitals
Via a QR code that you have printed on a poster or sent
Scanning another clinicians mobile QR code where they are approved
Who should I let in?
Who you approve or deny is up to you and the preference of your hospital. Some sites are happy to let all levels of clinicians in which have been approved under contract, while some tend to deny those users (e.g. other disciplines) who do not have specific content relevant to them.
What happens when I approve or deny them?
To approve or deny requested just select the relevant option next to the user in the action items.
If you approve someone they get a message letting them know they have access. If you deny them they will not receive a message.
How to approve users & configure their access expiry date
Click edit access or deny
Set an expiry for their access
Communicate & welcome message
Approving a single user
Set expiry date for accessing your hospital
This can be based on date or permanent access.
Communicate & welcome clinician
For both approving and denying access, you have the opportunity to either welcome clinicians to your hospital or explain why you couldn't provide access and the next steps they can take.
Bulk approving or denying users
Clicking the tick box next to select all to bulk approve or deny all users that are selected.
Modify your selection by clicking the tick box next to individual users
Click approve users to reconfigure their expiry date
Next step
Now you've approved clinicians, you need to onboard them with appropriate orientation material, track who has viewed the material and report for accreditation.