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How can I request a return label for a client who wants to return the laser device?
How can I request a return label for a client who wants to return the laser device?

This article is for vets, clinicians, and animal physical therapists who need to help a patient or pet parent return their at-home device.

Brittney Martinson avatar
Written by Brittney Martinson
Updated over a year ago

How can I request a return label for a client who wants to return the laser device?

There is currently no option on the portal for clinicians to access return labels directly. The portal only allows clinicians to close the case. Once you close the case a return label will be automatically sent via email to your patient.

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