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MedcoVet Clinics
Common FAQs for veterinary professionals and animal physical rehabilitationists.
How can I request a return label for a client who wants to return the laser device?This article is for vets, clinicians, and animal physical therapists who need to help a patient or pet parent return their at-home device.
How To Close a Case In The PortalThis article is for vets, clinicians, and animal physical therapists who need to close a case in the portal for a pet parent.
My client is interested in purchasing the laser device they are currently renting. Can I provide them with cost details?This article is for vets, clinicians, and animal physical therapists who want to help a client purchase the Luma device.
Why does MedcoVet's business model encourage at-home treatments?
Why does MedcoVet involve veterinarians in the rental process?
Can the Luma PBM machine be used for treating cat's kidney disease?
Creating Your First Case with MedcoVetThis article provides a step-by-step guide on how to create a case for a pet owner who would benefit from home treatment with the Luma.
Adding a Clinician to the Portal: A Step-by-Step GuideGuide on providing clinician details to add them as an additional clinician to the portal.
How to Understand MedcoVet's Innovative Solution?Discover MedcoVet's LED tech & platform, revolutionizing at-home veterinary care. Dive into the future of pet treatments.
How Can Clinics Benefit from Luma?Boost clinic services with Luma! Offer laser treatments without hefty costs. Simplify logistics & enhance patient care.
Why Choose the At-Home Connected Solution?Opt for MedcoVet's at-home solution: frequent treatments, quality care, & happier pets. The future of convenient pet healthcare.
How to Review Cases in the MedcoVet Portal?Navigate the MedcoVet portal to view all your cases. Get a snapshot of pet treatments, updates, and tracked values.
How to Access Detailed Case Information?Dive deep into specific cases on MedcoVet. Access photos, videos, status updates, and treatment progress all in one place.
How to Modify a Pet's Treatment Protocol?Adjust pet treatment protocols with ease. Update conditions, frequencies, and steps. Notify pet owners of changes instantly.
Updating a Client's Payment Info in MedcoVet's PortalLearn how to update payment info in MedcoVet's portal with our step-by-step guide. Ensure uninterrupted services & secure billing.
How to Switch From "App" to "Paper" Protocol and Download the Treatment StepsGuide on switching between Luma's 'App vs. Paper' protocols, downloading treatment steps as PDF, and capturing essential payment info.
Comprehensive Guidelines for Luma Laser Therapy in Special Veterinary CasesEssential guide on using Luma laser in veterinary cases with cancer, pregnancy, and sensitivity to injected medications for optimal safety.
Understanding Lymph Node Treatment in Veterinary Laser TherapyExplore the debate on using the Luma on lymph nodes in vet medicine, focusing on benefits, risks, and tailored treatments.
Understanding the Photo/Video Upload Feature in Case ManagementEasily view pet owner-uploaded photos/videos in each case on Medcovet. This feature is exclusive to owners for enhanced case insights.
Why Lymph Nodes Are Targeted in Our Laser Therapy Protocols for PetsDiscover why targeting lymph nodes in laser therapy enhances pet healing by aiding the body's natural detox process.
Using the Luma on Hairless Pets: A Guide
MedcoVet In-Clinic Demo Unit PolicyMedcoVet policy for in-clinic Luma demo units: eligibility, usage rules, auto-refill program, and support resources.